5 out of 5
"Amazing Service. I called to ask if they could swap my cassette and chain and even though they were very busy they said they would try and squeeze it in on the day. I was called just a few hours later to say that they had managed to do it. My rear hanger was also bent and they straightened it, which was kind. The staff are knowledgeable and helpful. It's the best experience I've had with a local bike shop."
5 out of 5
"Beautiful shop of quality bikes. Handy location close to Richmond Bridge/Thames Cycle Path, and they were open til 6pm on a Monday, brilliant! Great staff, v helpful fixed my chain that had come off, tricky because of fixed guard. Saved me a 15mile push home, thanks!"
5 out of 5
"I just asked a simple inspection, it was free, also so kind mechanic."
5 out of 5
"One week after of intense of my bike, I remain satisfied of the job done. Finally, they fixed the problem of the gear and it works great. Even if it was more expensive than quoted at the beginning, they explained in detail the reason why my bike needed more works done. Recommended"
5 out of 5
"The team at Richmond cycle are very knowledgeable about bike and they care about their customers, they have helped me with all my bike needs and maintenance services."
5 out of 5
"After a couple of false starts(buggy website and faulty phone line) I got through to Jake who really pulled it out of the bag, this was the only shop that had the frame I wanted in my size and Jake personally delivered my new frame the same day. unbelievable! top-tier service"
5 out of 5
"Friendly, reliable and very knowledgeable team. Always excellent service."
5 out of 5
"Very nice shop. Enjoy yourself and take care."
5 out of 5
"Great staff, great repair work. Never been let down by them - the job gets done!"
5 out of 5
"Managed to swiftly turnaround a new headset within the day and completely saved my bacon! Extremely friendly team. Would strongly recommend."
5 out of 5
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