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Google Reviews
5 out of 5
"I appreciated the rapid response and reliable follow through. Its the little things. Sending me a detailed message of the repair needed on my bike and how much it would cost, but also acknowledging my other options. I didn't feel pressured. The work was done quickly and to a high standard and there were no surprises, which was reassuring, especially given how many businesses out there tend to sting you with hidden costs."
Gregorio Melendez
July 03, 2020
5 out of 5
"I rate Richmond Cycles as one of the best bike shops in London! Brilliant service, super friendly staff and a great range of products. They really know their stuff and happy to go the extra mile."
Sara-Jane Skinner
July 03, 2020
5 out of 5
"Great recommendations and assistance on gear even in these challenging times. Never thought I'd be a cleats and lycra guy but I'm now a convert... Thank you very much for you help!"
Peter Roberts
July 03, 2020
5 out of 5
"Matt and the team at Richmond Cycles were brilliant at helping us choose our Trek road bikes. The service was fantastic from the beginning to us being fitted out with the bikes. Really helpful and friendly team."
Parm Gupta
July 03, 2020
5 out of 5
"Great service and attention to the needs of the customer. In this case a very happy 12 year old!"
Mary Doherty
July 03, 2020
5 out of 5
"I could not recommend Richmond cycles enough. I’ve been through the mill with other bike shops and they stand apart by a mile. Beyond helpful and flexible but most importantly really know their stuff. Among other things, they’re such nice guys and gals!"
Lewis Kilminster
July 08, 2020
5 out of 5
"Very attentive and helpful! Highly recommend spending your money here rather than giving any of it to Mike Ashley!"
dale Jeffcoate
September 02, 2020
5 out of 5
"Needed a quick favour to get me back on the road... I had not got the tools to remove a press-fit BB and pop in a replacement myself. I dropped the frame off at the shop and before I got back home, I got a text to say that it had been done. Wow!"
Chris Rees
September 06, 2020
5 out of 5
"Excellent through out! Thankyou !!! New chain."
TERENCE J SIMMONS
September 23, 2020
5 out of 5
"Brilliant service, quick and nice, with a lot of notification that you bike is ready to be collected from the shop. I wish I knew Richmond Cycles were open on Sundays, when I was really desperate with a puncture in the middle of Richmond Park on a Sunday. Many thanks for nice chats, too."
Irina Neustroeva
September 25, 2020
5 out of 5
"Great service offered and friendly staff"
Alex Felstead
September 27, 2020
5 out of 5
"Richmond Cycles is an excellent independent bike shop. The staff are always happy to help with their expert knowledge and always provide a friendly service and experience. I 100% recommend them."
Michael Morris
October 11, 2020
5 out of 5
"Richmond's best bike shop by far. Quality products, professional and expert advice and customer service to match. A local gem and some serious bike nuts as staff! The place to go and highly recommended."
Jon Cowling
November 03, 2020
5 out of 5
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