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Google Reviews
5 out of 5
"I took my old electric Kalkhoff there for a service this week. They could not have been more helpful. I asked for the more expensive service but when I collected the bike they said the full service had not been necessary and just charged me for the cheaper normal service. They replaced various clips, cables etc that had been worn, adjusted the chain tension etc and pointed out anything they thought might need looking at in the future. The credit card slip even came printed with a list of everything that had been done to the bike. This was all done very speedily and the staff were very friendly and thorough. I was really impressed."
Jeremy Pemberton
June 18, 2022
5 out of 5
"Extremely satisfied with the repair service done at Richmond Cycles. It was on my sister's road bike at short notice and not only did they get it running smoothly they did the work very quickly and understood I was willing to pay to get everything fixed so highlighted a few things I wasn't even aware of and offered to fix them. Basically a very reasonable price and quickly for a flying visit from my sister who lives overseas."
rich brown
June 17, 2022
5 out of 5
"Friendly efficient service! Puncture repair and brake service in under half an hour for only £36. Saved my day!"
A W
June 09, 2022
5 out of 5
"Amazing Service. I called to ask if they could swap my cassette and chain and even though they were very busy they said they would try and squeeze it in on the day. I was called just a few hours later to say that they had managed to do it. My rear hanger was also bent and they straightened it, which was kind. The staff are knowledgeable and helpful. It's the best experience I've had with a local bike shop."
Oak Aitken
April 26, 2022
5 out of 5
"Beautiful shop of quality bikes. Handy location close to Richmond Bridge/Thames Cycle Path, and they were open til 6pm on a Monday, brilliant! Great staff, v helpful fixed my chain that had come off, tricky because of fixed guard. Saved me a 15mile push home, thanks!"
Jesse Gee
April 26, 2022
5 out of 5
"I just asked a simple inspection, it was free, also so kind mechanic."
mk Kwon
March 20, 2022
5 out of 5
"One week after of intense of my bike, I remain satisfied of the job done. Finally, they fixed the problem of the gear and it works great. Even if it was more expensive than quoted at the beginning, they explained in detail the reason why my bike needed more works done. Recommended"
Francesco Lo Giudice
March 16, 2022
5 out of 5
"The team at Richmond cycle are very knowledgeable about bike and they care about their customers, they have helped me with all my bike needs and maintenance services."
Ruth Taylor
February 11, 2022
5 out of 5
"After a couple of false starts(buggy website and faulty phone line) I got through to Jake who really pulled it out of the bag, this was the only shop that had the frame I wanted in my size and Jake personally delivered my new frame the same day. unbelievable! top-tier service"
Lee Parker
January 30, 2022
5 out of 5
"Friendly, reliable and very knowledgeable team. Always excellent service."
Fiona Buchanan
January 16, 2022
5 out of 5
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