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Google Reviews
5 out of 5
"Fantastic customer service. Great workmanship and pride taken in repairs and servicing. Enthusiastic and helpful staff willing to go the extra mile and share their knowledge. Fabulous local bike shop."
Duncan Tennant
September 18, 2021
5 out of 5
"Despite my having ridden past this place countless number of times I've never been a customer of theirs until today. Oops, I bought some rim tape last week but that hardly counts neither does my dropping off punctured tubes or tubs for a recycling project they act as agent for. Shop wasn't busy as I went mid-morning but they informed me the workshop was busy/full but they managed to fit my job in despite that. The job was well done and they informed me when my bike was due for collection etc. After a brief shakedown ride they were happy to adjust my seat height as it appears a very tall mechanic test rode it after the repair!!!! All in all a fine shape and worth checking out if you ever need anything while going to or from Richmond Park or any of the suburban cycling hot spots in and around south-west London."
Ken Peters
September 09, 2021
5 out of 5
"Excellent customer services. Staff know their stuff, and very helpful and friendly. Ordered bike online (FX 1 Disc) but not able to collect (within delivery range) in person, staff were able to delivery at time and date of my choosing. They even popped on a bell, front and rear reflectors! which saved me getting them :-)"
Navneet B
August 07, 2021
5 out of 5
"Phil, Felix and the team are amazing! They're extremely knowledgeable and helpful when buying a road bike for my son. They explained how to change the gears ect as this was his first road bike. They have gone over and above. They are honest, friendly and helpful. I would definitely recommend them for children and adult bikes. Super friendly staff and a wide variety of bikes too."
Natasha Benjamin
July 30, 2021
5 out of 5
"Professional and knowledgable service. Belinda, Antony and the rest of the crew here did a great job on my recent visit and servicing of bike. Will definitely be back."
N W
July 29, 2021
5 out of 5
"I would be extremely happy to not only refer others to Richmond Cycles but have no doubt that we will return as customers in future. Belinda was patient, helpful, knowledgeable and the turn-around time was very quick. A full 5***** for an all-round excellent experience!"
S Gill
June 17, 2021
5 out of 5
"Had a great experience purchasing a bike a couple of weeks ago at Richmond Cycles. Felix was friendly, helpful and knowledgeable. He spent lots of time with me making sure the bike was the right one for me and showing me different products eg lights, cycle helmet etc. I would not hesitate to recommend him or the shop! Thanks so much."
Emily Ho
June 07, 2021
5 out of 5
"I have used this shop for years for servicing, repairs, parts and clothing. The staff are very helpful and knowledgable. Their mechanics are superb. If they can’t help you immediately they will offer ideas and guidance. Great local bike shop well worth local support. Wished they had more kit on offer in the shop but the fact that they don’t means I save money too!"
Leigh Bowen
June 07, 2021
5 out of 5
"Great customer service and range of products available to purchase, makes it easy to lean about cycling and the correct items to purchase in order to positively enhance my cycling experience. Always a pleasure shopping and speaking with the team at the store or via email. Very helpful and supportive."
Suman Lall
May 20, 2021
5 out of 5
"Excellent team, trustworthy and brilliant service. Caring and responsive. Got a new bike for my daughter there after having reserved for some time. They made the bike ready immediately. On the way there I asked if ok to have a look at my old Trek 820. They served my old bike on the spot, making possible biking safely back home on the same day. We had our local shop in Ealing, which closed a few years back. I will from now on bike all the way to Richmond any time to have the team at RC looking at our bikes. RC is our local shop from now on."
Ariana Zeka
May 09, 2021
5 out of 5
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