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Google Reviews
5 out of 5
"I appreciated the rapid response and reliable follow through. Its the little things. Sending me a detailed message of the repair needed on my bike and how much it would cost, but also acknowledging my other options. I didn't feel pressured. The work was done quickly and to a high standard and there were no surprises, which was reassuring, especially given how many businesses out there tend to sting you with hidden costs."
Gregorio Melendez
July 03, 2020
5 out of 5
"I rate Richmond Cycles as one of the best bike shops in London! Brilliant service, super friendly staff and a great range of products. They really know their stuff and happy to go the extra mile."
Sara-Jane Skinner
July 03, 2020
5 out of 5
"Great recommendations and assistance on gear even in these challenging times. Never thought I'd be a cleats and lycra guy but I'm now a convert... Thank you very much for you help!"
Peter Roberts
July 03, 2020
5 out of 5
"Matt and the team at Richmond Cycles were brilliant at helping us choose our Trek road bikes. The service was fantastic from the beginning to us being fitted out with the bikes. Really helpful and friendly team."
Parm Gupta
July 03, 2020
5 out of 5
"Great service and attention to the needs of the customer. In this case a very happy 12 year old!"
Mary Doherty
July 03, 2020
5 out of 5
"I could not recommend Richmond cycles enough. I’ve been through the mill with other bike shops and they stand apart by a mile. Beyond helpful and flexible but most importantly really know their stuff. Among other things, they’re such nice guys and gals!"
Lewis Kilminster
July 08, 2020
5 out of 5
"Very attentive and helpful! Highly recommend spending your money here rather than giving any of it to Mike Ashley!"
dale Jeffcoate
September 02, 2020
5 out of 5
"Needed a quick favour to get me back on the road... I had not got the tools to remove a press-fit BB and pop in a replacement myself. I dropped the frame off at the shop and before I got back home, I got a text to say that it had been done. Wow!"
Chris Rees
September 06, 2020
5 out of 5
"Excellent through out! Thankyou !!! New chain."
TERENCE J SIMMONS
September 23, 2020
5 out of 5
"Brilliant service, quick and nice, with a lot of notification that you bike is ready to be collected from the shop. I wish I knew Richmond Cycles were open on Sundays, when I was really desperate with a puncture in the middle of Richmond Park on a Sunday. Many thanks for nice chats, too."
Irina Neustroeva
September 25, 2020
5 out of 5
"Great service offered and friendly staff"
Alex Felstead
September 27, 2020
5 out of 5
"Richmond Cycles is an excellent independent bike shop. The staff are always happy to help with their expert knowledge and always provide a friendly service and experience. I 100% recommend them."
Michael Morris
October 11, 2020
5 out of 5
"Richmond's best bike shop by far. Quality products, professional and expert advice and customer service to match. A local gem and some serious bike nuts as staff! The place to go and highly recommended."
Jon Cowling
November 03, 2020
5 out of 5
"Always friendly service, the bike industry seems to be a tricky place at the moment with so much out of stock but the chaps at RC are always happy to spend the time finding parts and making it work. Appreciate it!"
Joel Millard
December 22, 2020
5 out of 5
"Top team, very friendly and always ready and willing to give independent advice - and they ride bikes a lot! They're also doing great work in keeping those of us working in the NHS on two wheels - helped me out at very short notice with a broken spoke. Can't recommend them enough, and do so regularly to friends even further afield. Thanks Team RC."
Benjamin Marshall
December 22, 2020
5 out of 5
"Top, top, top and once more Top. I had to update my review since I can't add one more. Today I got my bike after lvl3 service and I'm so happy. These guys know what they do. It feels better than the time I bought it. Inspected and serviced every detail. Since there is tons of cycles the service took slightly longer than expected, BUT I got a discount, perfect communication, understanding and satisfaction. Every aspect has been fulfilled with the proper determination and execution. I can possibly make a book of positive feedback for this review. I owe you guys, thanks alot and thanks again. It's been a pleasure and it will be pleasure again to have my bike serviced in your store. In the whole Richmond and Twickenham you're Top. Very highly recommended!!!, and I do pay attention to every detail. There is more value than the price. Thanks again guy's. Definitely see you again.❤️"
Petr Lufinka
December 23, 2020
5 out of 5
"Richmond's best bike shop by far. Quality products, professional and expert advice and customer service to match. A local gem and some serious bike nuts as staff! The place to go and highly recommended."
J Cowling
January 06, 2021
5 out of 5
"Richmond Cycles have excelled during lockdown, offering both running repairs as well as taking bookings for more complex jobs. Always friendly, helpful, and cheerful despite working extended hours under pressure. Thanks guys!"
M Tarver
January 08, 2021
5 out of 5
"Solid shop! Lovely products and a great welcome from the employees I've found my new LBS ????"
Christopher Jackson
January 18, 2021
5 out of 5
"Staff very polite, informative and helpful. Altogether excellent service."
Graham Fitzgerald
January 20, 2021
5 out of 5
"I like the people. They seem to be top level geeks when it comes to cycling. What else would you want when you hand in your baby for service?"
Georg B
January 20, 2021
5 out of 5
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